Shipping Policy – Buy Research Chemicals USA
Thank you for visiting and shopping at Buy Research Chemicals USA. We are committed to providing fast, secure, and discreet delivery for all of our customers around the world.
What You Need to Know
At Buy Research Chemicals USA, customer satisfaction is important to us. Due to the sensitive and specialized nature of our products, we have specific policies in place to ensure compliance, safety, and fairness. That’s why we partner with trusted carriers like FedEx, UPS and DHL to ensure timely and reliable delivery of your orders.
Shipping Locations
We operate and ship from three strategic locations to ensure efficient and timely delivery.
Chicago, IL, USA
Rotterdam, Netherlands
Frankfurt am Main, Germany
Shipping Methods
We offer various shipping methods to meet your needs:
- Standard Shipping: Reliable and cost-effective.
- Express Shipping: Faster delivery for urgent orders.
- Same Day Delivery: Only for all orders before 2pm
- Next Day Air:
The method you choose will affect the shipping time and cost.
Processing Times
All orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed the next business day.
Please ensure your shipping information is accurate to avoid delays.
Shipping Times
Delivery times vary based on your location and the shipping method selected:
- Domestic Orders: Usually delivered within 3-7 business days.
- International Orders: Delivery can take anywhere from 7-21 business days, depending on customs and local regulations.
Customs, Duties & Taxes
We ship all orders discreetly and securely to ensure safe delivery.
Packages are unbranded and generically labeled (e.g., “Laboratory Supplies” or “Research Materials”) with no chemical names.
Proper documentation is provided when needed for smooth customs clearance.
We can offer guidance on the best shipping methods for your region to minimize delays or extra fees.
Discreet Packaging
All orders are shipped in discreet, secure packaging with no indication of the product contents.
Your privacy is our priority.
Address Changes & Orders Cancellations
Orders cannot be modified once they are processed.
If you need to change your shipping address, please contact us immediately.
FAQs
Q: How long will my order take to arrive?
U.S. orders typically arrive within 3–5 business days.
International shipping times vary by country.
Q: How can I track my order?
Once your order ships, you will receive a tracking number via email.
You can use the tracking number to monitor your package until it arrives.
Q: Is my order packaged discreetly?
Yes! All packages are plain and secure with no product details.
Q: What if my package is lost or delayed?
We’re not responsible for delays or lost packages due to incorrect addresses or customs.
If your order is delayed, contact our support team for help.
Q: How much does shipping cost?
Shipping costs are calculated at checkout.
Free shipping promotions may apply for qualifying orders.