Frequently Asked Questions (FAQ)
BuyresearchChemicalsUsa.com – Your Questions Answered
1. What products do you offer?
Our diverse catalog includes a wide array of products, such as:
2. How do I place an order?
To place an order:
Browse our categories
Select your medication and dosage
Add to cart
Proceed to checkout
Complete payment
You will receive an order confirmation email immediately after checkout.
3. What are the payment methods?
We accept:
CashApp
- Revolut
Bank Transfer
- Cryptocurrencies (including Bitcoin
4. Do you ship internationally?
Yes, we ship our products globally to most countries.
5. Can I track my order after purchase?
Yes. Once your order ships, you will receive a tracking number via email so you can monitor your delivery in real time.
6.What is your return & refund policy?
We accept returns of unopened products within 30 days.
Defective items should be reported promptly.
7. How long does shipping take?
Shipping times vary based on your location and the shipping method selected:
- Domestic orders typically take 3-7 business days.
- International orders may take between 7-21 business days.
8. Can I change or cancel my order?
Yes, please contact our customer support as soon as possible if you need to change or cancel your order.
9. What if I forget my password?
Click the “Forgot Password?” link on the login page to reset your password via email.
11. Do you offer samples?
Unfortunately, we cannot offer free samples as it would significantly increase our logistics costs.
We focus on maintaining competitive pricing and high-quality service.
12. How long have you been in the research chemicals field?
We have over 10 years of experience in the research chemicals industry, providing quality products and exceptional service.
13. How can I contact customer support?
You can reach us via the contact form on our website, email , Whatsaap or phone during business hours.
14. Do you offer bulk purchasing options?
Yes, we offer bulk purchasing options. Please contact us for details.
15. Do you offer wholesale pricing?
Yes, we offer wholesale pricing for bulk orders. Please contact our sales team for more information.
For all inquiries, including orders, product questions, and general support.
We aim to respond to all emails within 1–3 hours.
📧 Email Support: us.buyresearchchemicals@gmail.com
Opening Hours: Mon – Sat (9 AM to 8 PM)